Policy
Shipping Policy
Thank you for shopping with us! We want to make your shopping experience as smooth and convenient as possible. Please read our shipping policy below for all the important details regarding the shipping of your orders.
1. Processing Time
Orders are typically processed within 1-2 business days from the time the order is placed. Orders are not shipped or delivered on weekends or public holidays.
Please note that during high-demand periods (such as holidays or sales events), processing times may be slightly longer. We will notify you of any significant delays.
2. Shipping Methods and Rates
We offer a range of shipping options to ensure your order reaches you in a timely manner. Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
- Standard Shipping: Typically arrives in 5-7 business days.
- Expedited Shipping: Typically arrives in 2-3 business days.
- Overnight Shipping: Available for next-day delivery, where applicable.
Shipping times may vary depending on your location, and delays can occasionally occur due to factors beyond our control, such as weather conditions or carrier issues.
3. Shipping Destinations
We currently shipping worldwide.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. Please allow 24 hours for tracking information to be updated after your order is shipped.
5. Shipping Delays
While we strive to ensure timely deliveries, shipping delays can sometimes occur due to reasons outside of our control, such as:
- Weather disruptions
- Carrier delays
- Customs processing (for international orders)
- High-demand sales periods
We appreciate your understanding and patience if your order experiences any unexpected delays.
6. International Shipping
For international orders, please note the following:
- Shipping times may vary based on your country and customs procedures.
- Any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer. These fees are not included in the shipping cost and must be paid directly to the customs authorities upon delivery.
7. Missing or Lost Packages
If your package is lost or missing, please contact us immediately at contact.blobben@gmail.com. We will work with the carrier to investigate the issue. Unfortunately, we are not responsible for lost or stolen packages once they have been marked as "delivered."
8. Address Changes
Please double-check the shipping address provided at checkout. If you need to make changes to your shipping address after placing your order, please contact us within 24 hours. After that time, we cannot guarantee that we can update your address before the order is shipped.
9. Contact Us
If you have any questions or need further assistance regarding your shipping or order, please don’t hesitate to reach out to our customer support team:
- Email: contact.blobben@gmail.com
We’re here to help and want to ensure you have the best experience possible!
Thank you for shopping with us!